FAQs

Reservations are highly recommended to ensure availability. While we do our best to accommodate walk-ins, we cannot guarantee a table without a prior booking.

We are open daily from 10:00 AM to 4:00 PM. The last seated tasting appointment is typically scheduled for 3:00 PM.

Yes, we are a family and dog-friendly winery. We welcome well-behaved dogs on a leash. Children must remain seated with their group and under adult supervision at all times.

For groups of 7 to 10 guests, please contact our Visitor Center directly at reservations@goldeneyewinery.com or call (707) 895-3202 for assistance.

There is no fee to join our wine club. You only pay for the cost of the wines in each shipment, plus any applicable taxes.

Members enjoy a 15% discount on current release wines, a 20% discount on case orders, and complimentary tastings for the member and up to three guests.

Yes! Prior to each shipment, you will receive an email notification allowing you to log in and swap or add wines to your allocation.

Yes, as a Goldeneye member, you are entitled to complimentary tastings at our sister wineries, including Duckhorn Vineyards, Paraduxx, Migration, Calera, and Canvasback.

We stand behind the quality of our wines. If you are unsatisfied, please contact us within 30 days of receipt at customerservice@duckhorn.com to arrange for a replacement or refund.

We monitor weather closely. During extreme heat or cold, we may hold your shipment or use temperature-controlled shipping options to ensure the wine's integrity.

Yes, you can select the "Will Call" option during checkout. Orders are held at the winery for 30 days before being shipped to the address on file.

For international orders, please contact our Customer Service team directly at customerservice@duckhorn.com to confirm shipping eligibility for your country.